Staged Dunning letters and Upgrading to R12

If you’re using staged dunning in Receivables in 11i and are upgrading to R12 then you need to be aware of a little issue with Staged Dunning.

Staged Dunning doesn’t exist in R12 but apparently there is a work around where you use the scoring engine (which is Advanced Collections functionality) to assign a unique score to each customer to ensure that they get each letter once only. However, the licensing is unclear on this area. Some say that if you are using Advanced Collections functionality to emulate previously available 11i functionality then you’re fine. Others say that you need to pay the licence (just under £1k per user). Contacts at Oracle are going to try and clarify this one, so I’ll update this post once I have the answer.

Meanwhile more information can be found at:

http://www.oracleappshub.com/release12/r12/dunning-and-ebs-r12/

• Note 389443.1
  :Migrating to Oracle Advanced Collections An Overview for Oracle Receivables
• Note:454908.1:
  Migrating to Oracle Advanced Collections: An Overview for Oracle Receivables Users
• Note:727659.1:
  How Do You Setup Dunning Plans Now That You’ve Installed R12 Advanced Collections?
• Note:557452.1:
  What Products need to be Licensed/Installed for Collections to Compile Properly?
• Note:726427.1 :
  Cannot Print/Email/Fax Dunning Letters in R12, Why?
• Note 289801.1 :
  About Oracle Advanced Collections Mini-pack 11i.IEX.H

Here’s one particular note (557452.1) which confuses me:License/Compile Requirements for 11i.IEX.H and R12 Advanced Collections.

For R12, you may turn on the Advanced Collections license to use the basic functionality of Collections such as running Dunning Plans, running seeded Scoring Engines or review Customer Collections.   If you need to create Custom Scoring Engines for the Dunning Plans, use Strategies or customize filters, segments or components, you must purchase the Oracle Advanced Collections license for full use.

This entry was posted on 15/07/2009 at 05:55 pm and is filed under 11i to R12 Upgrade. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response or trackback from your own site.

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