Archive for 15/07/2009

To Upgrade or Re-implement

I attended three very good presentations at the recent UKOUG event. Here’s a quick summary of my understanding of the issues regarding re-implementation (two councils) Vs upgrade (one council (and that was really an re-implementation))

The features of an upgrade are:

  • All your data and KFF structure (chart of accounts) will be migrated.
  • Processes will be migrated
  • Your instance will be unavailable during the upgrade process which could take several days (six for one council)
  • You should do several rehearsals first (eight rehearsals by one council)

The features of a re-implementation are:

  • The system does not have to be taken down for long and cut over can be staged by module.
  • Data cleansing and migration is a big task, but can be done over time (e.g. you can leave the final month’s data to final cut-over)
  • Most (but no all) API’s and open interfaces work.

My “off the cuff” conclusion is that you should re-implement if

  • you want to adopt the R12 business processes,
  • you’re concerned about having your system unavailable for some days
  • you want to change your chart of accounts, KFF’s, or clean up or purge old data

You should upgrade if:

  • you have a recent clean implementation of 11i
  • a longish period of system downtime is not a major issue.

I’m sure there are plenty of other issues but those are the ones I noted and I’ll try and add further posts on these – please contribute if you have any views (such as how the decision is affected by the level of customisations.

The presentations can be found here: http://www.ukoug.org/calendar/show_event.jsp?id=4365 (you will need your UKOUG login in to download the slides).

Staged Dunning letters and Upgrading to R12

If you’re using staged dunning in Receivables in 11i and are upgrading to R12 then you need to be aware of a little issue with Staged Dunning.

Staged Dunning doesn’t exist in R12 but apparently there is a work around where you use the scoring engine (which is Advanced Collections functionality) to assign a unique score to each customer to ensure that they get each letter once only. However, the licensing is unclear on this area. Some say that if you are using Advanced Collections functionality to emulate previously available 11i functionality then you’re fine. Others say that you need to pay the licence (just under £1k per user). Contacts at Oracle are going to try and clarify this one, so I’ll update this post once I have the answer.

Meanwhile more information can be found at:

http://www.oracleappshub.com/release12/r12/dunning-and-ebs-r12/

  • Note 389443.1
    :Migrating to Oracle Advanced Collections An Overview for Oracle Receivables
  • Note:454908.1:
    Migrating to Oracle Advanced Collections: An Overview for Oracle Receivables Users
  • Note:727659.1:
    How Do You Setup Dunning Plans Now That You’ve Installed R12 Advanced Collections?
  • Note:557452.1:
    What Products need to be Licensed/Installed for Collections to Compile Properly?
  • Note:726427.1 :
    Cannot Print/Email/Fax Dunning Letters in R12, Why?
  • Note 289801.1 :
    About Oracle Advanced Collections Mini-pack 11i.IEX.H

Here’s one particular note (557452.1) which confuses me:License/Compile Requirements for 11i.IEX.H and R12 Advanced Collections.

For R12, you may turn on the Advanced Collections license to use the basic functionality of Collections such as running Dunning Plans, running seeded Scoring Engines or review Customer Collections.   If you need to create Custom Scoring Engines for the Dunning Plans, use Strategies or customize filters, segments or components, you must purchase the Oracle Advanced Collections license for full use.

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